Shipping & Returns
Fulfillment without mystery.
Keep the fantasy on the label. Shipping, returns, and refunds should stay clear before live checkout opens.
Shipping
Current release-cart shipping is listed as a flat $4.99. Carriers, delivery windows, and fulfillment handling should be finalized before accepting real paid orders.
Returns
Food product return rules should be written clearly before launch, including damaged shipments and unopened items.
Damaged orders
Customers should contact hello@padillaspeppers.com with order details and photos if a shipment arrives damaged.